did you know We also offer..
FAQs
SMALL ITEMS - Ski Wear, Wetsuits, Packrafts, Restrap Bike Packing, Camp & Hike items etc.
- Click here to create return label for your item(s) via DPD.
- Re-use the original packaging and drop off at a DPD parcel shop.
LARGE ITEMS - Burley Trailers, Bike Boxes and bags, Strollers, SUP’s, Turbo Trainers etc.
Click here to book your return.
Please see our Hire Returns Info page for full instructions on how to return your hire items.
You may cancel your hire with us any time up to 7 days before your hire start date.
If you cancel within 7 days you will be charged 50% of your hire fee.
We cannot accept cancellations or change of hire start date once the item has been despatched.
Please refer to our T&Cs for more details.
If you are interested in purchasing the item(s) you have hired drop us an email with your order number and we will send you a quote.
All quotes are subject to availability.
If you would like to keep your item(s) longer, please extend your hire through our Hire extension page.
We understand that hire items are subject to reasonable wear and tear. If the item(s) becomes damaged please do let us know as soon as possible.
If the damage is outside of normal wear and tear you may be charged as outlined in our T&Cs.