Shipping information

Our most frequently asked questions about shipping items.

questions about delivery

We deliver throughout the UK.

Additional charges apply for the Channel Islands, Northern Ireland and these Scottish Highland and Islands post codes:
HS2, KW16-17, PA61-75, PA78, PH30, PH41-44 & ZE2-3.

We currently only ship within the UK.

Deliveries are made 9am to 6pm Monday to Friday.

Timed or Saturday deliveries can be arranged for an extra charge, please email us to arrange.

We cannot deliver on a Sunday.

We aim to deliver your item(s) a few days before your hire start date, to allow you plenty of time to make sure it’s perfect. This does not affect your chosen hire start and finish dates.

There is no extra charge for this.

Please note early delivery cannot be guaranteed. 

All puchased items (new and Pre Loved) take 1 to 2 working days to process.

Standard Shipping takes 3 to 5 working days for the item to be delivered. 

Yes. If you need your item(s) delivered within 1-2 days please select Express Shipping at checkout.

Next day delivery cut off is midday.

shipping fees

Our Hire Shipping fees cover Delivery & Return, Packaging & Servicing. The cut off for Express Shipping is midday.

Small - Standard £15.00 | Express £25.00

Medium - Standard £25.00 | Express £35.00

Large - Standard £35.00 | Express £50.00

Extra Large - Standard £45.00 | Express £60.00

For all items purchased, not hired, shipping fees are as follows:

  • Small up to 5kg: Standard £6.99 | Express £10.00
  • Medium 6-25kg: Standard £8.99 | Express £15.00
  • Large 26-50kg: Standard £10.00 | Express £20.00

customer collection

Most items are available to pick up free of charge from one our warehouses in Surrey. We will send notification when your item is ready for collection. To collect your hire item(s) just select “Pick up” at checkout. 

Our address is:
Adventure Kit Hire
Main Gate House
Redhill Aerodrome
Surrey
RH1 5JY

Please note that Bike Boxes, Bike Bags, Out n About Strollers, Wagons and associated accessories are located at:
Niblock Logistics
Unit 8 Gatwick Business Park
Kennel Lane
Hookwood
Surrey
RH6 0AH

The Shokbox Pro is too big to be delivered, pick up of this item is from Niblock Logistics at the address above.

STILL NEED HELP?

Drop us an email and we will do our best to help!

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